Shipping & Delivery

There’s something pretty special about waiting for a new book to arrive!

I’ll carefully pack your order and do my best to get it on its way to you as quickly as possible. Thank you for supporting my little author journey and bringing Mum… Come Look! into your home.

Shipping Rates

Australia

• Standard Shipping: $10.50

• Express Shipping: $15.50

• FREE Standard Shipping on Australian orders over $70 AUD

Shipping costs will be calculated at checkout.

Order Processing

Orders are usually packed and dispatched within 1–7 business days.

During book launches, new releases and busy periods, it may take me a little longer to get your order ready. As a small business, every order is packed with care, and I’ll always do my best to send yours as quickly as possible.

Estimated Delivery Times

Please check the Australia Post Website for delivery times for your state.

These timeframes are estimates only. Delivery times can vary due to Australia Post delays, weather events and peak delivery periods.

Tracking Your Order

Once your order has been dispatched, you’ll receive a shipping confirmation email with your tracking details so you can follow your parcel’s journey to you.

Pre-Orders

If your order contains a pre-order item, your entire order will be sent together once the pre-order item is ready, unless otherwise stated on the product page.

The expected dispatch timeframe will be clearly listed on the relevant pre-order product page.

Please keep in mind that estimated release and dispatch dates can occasionally change during the publishing or production process. If there is a significant delay, I’ll keep you updated.

Delivery Delays

Once your parcel has been handed over to the delivery provider, occasional delays may occur that are outside of my control.

I’ll always do what I can to help if something doesn’t look right with your delivery.

Incorrect Shipping Addresses

Please double-check your delivery address before completing your order.

If an incorrect or incomplete address is provided and your parcel is returned to me, you may need to cover the additional postage cost to have it sent again.

Lost or Damaged Parcels

If your parcel is lost in transit or arrives damaged, please contact me as soon as possible so I can help.

📧 hello@wingstogrow.com.au
Please include your order number and for damaged items, photos of the parcel and item where possible.

I’ll work with the delivery provider to investigate and find the best way forward.

Questions?

Have a question about your order? I’m always happy to help.

📧 hello@wingstogrow.com.au

Thank you for supporting an indie author. Every order means so much and helps me continue creating stories that celebrate kindness, curiosity and helping others.